Privacy policy

This Privacy Policy describes how TRILLOBEAT LLC, a Wyoming limited liability company (“TRILLOBEAT”, “we”, “us”, or “our”), collects, uses, and shares personal information when you visit, use, or make a purchase from https://trillobeat.com (the “Site”).

TRILLOBEAT LLC operates the website and online store. Our jewelry is handcrafted in Bali, Indonesia, and order details may be shared with our affiliated companies, studio, and trusted production partners in Indonesia for production, fulfillment, customer support, accounting, and legal compliance.

Personal information we collect

We collect information you provide directly to us, including your name, email address, phone number, billing and shipping address, order details, and any information you include when contacting us.

When you visit the Site, we may automatically collect information about your device and browsing activity, such as your IP address, browser type, time zone, pages viewed, referring pages, and information collected through cookies or similar technologies.

Payment information is processed securely by Shopify and/or our payment service providers. We do not store full payment card numbers on our own systems.

How we use your information

We use your information to process orders, payments, shipping, returns, and customer support; communicate with you about orders, inquiries, products, and services; operate, maintain, secure, and improve the Site; detect and prevent fraud, abuse, or unauthorized activity; send marketing communications when you have opted in or where permitted by law; and comply with legal, tax, accounting, and regulatory obligations.

Sharing personal information

We share personal information only as needed to run our store and provide our services. This may include Shopify, payment processors, shipping and fulfillment providers, analytics or marketing tools used on the Site, affiliated companies, production partners, professional advisers, and authorities where required by law.

We do not sell your personal information.

We use cookies and similar technologies to operate the Site, remember cart and checkout information, understand how visitors use the Site, improve performance, and, where applicable, support marketing.

You can control cookies through your browser settings. Blocking cookies may affect some Site functions.

Retention

We retain personal information for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your personal information, subject to legal or operational requirements.

Your rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also object to or restrict certain processing and withdraw consent where processing is based on consent.

To exercise these rights, contact us at info@trillobeat.com. We may need to verify your identity before responding.

Marketing

If you receive marketing emails from us, you can unsubscribe using the link in the email or by contacting us. We may still send transactional messages related to orders or customer service when necessary.

Minors

The Site is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Automated decision-making and fraud prevention

We do not make decisions based solely on automated processing that produce legal or similarly significant effects for customers.

Shopify and payment providers may use limited automated tools to help detect and prevent fraud.

International transfers

Because we use Shopify and other service providers, your information may be processed and stored outside your country of residence. Where required, we rely on appropriate safeguards for international data transfers.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. The updated version will be posted on this page.

Contact

For questions, requests, or complaints about this Privacy Policy, contact us at:

TRILLOBEAT
Operated by: TRILLOBEAT LLC, a Wyoming limited liability company
Production studio: Bali, Indonesia
Email: info@trillobeat.com
Phone / WhatsApp Business: +1 (641) 776-2734

Last updated: June 30, 2026